Effective Date: [Date]
Welcome to Gozaanu! These Terms and Conditions ("Terms") govern your use of the Gozaanu app ("App") and services ("Services"), including food, grocery, and pharmacy delivery services. By accessing or using the App, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
By accessing or using the App and Services, you agree to comply with and be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree with any part of these Terms, you should discontinue use of the App.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the App. Your continued use of the App following any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
To use our Services, you must be at least 18 years old or have parental consent. By using the App, you represent and warrant that you meet these eligibility requirements.
To access certain features of the App, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
You agree to use the App only for lawful purposes and in accordance with these Terms. You are prohibited from:
Gozaanu provides delivery services for food, groceries, and pharmacy items. The App connects users with local merchants and service providers who fulfill the orders. The availability of services may vary based on your location and the operational hours of the merchants.
To place an order, you must use the App to select items, specify quantities, and provide delivery details. All orders are subject to confirmation by the respective merchants and are contingent upon availability.
Estimated delivery times are provided as a guideline and may vary based on factors such as merchant processing times, delivery distance, and traffic conditions. We do not guarantee specific delivery times.
Delivery fees are applied to each order and are displayed before you complete the transaction. Fees may vary based on location, order size, and other factors.
We accept various payment methods, including credit/debit cards and other electronic payment options. Payment details must be accurate and up-to-date.
Charges for orders are calculated based on the items selected, applicable taxes, and delivery fees. Refunds, if applicable, will be processed according to our Refund Policy.
You may cancel an order before it is processed by the merchant. Once processing has begun, cancellations may not be possible. Check the App for specific cancellation policies.
Modifications to orders may be possible before the order is processed. Contact customer support through the App to request modifications.
You are solely responsible for any content you post on the App, including reviews, comments, and other submissions. By submitting content, you grant Gozaanu a worldwide, royalty-free, and perpetual license to use, modify, and display such content.
You must not post content that is illegal, defamatory, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these Terms.
The App and its content, including trademarks, logos, and proprietary information, are the property of Gozaanu or its licensors. You may not use any content from the App without our prior written consent.
The App and Services are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
To the fullest extent permitted by law, Gozaanu shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with your use of the App and Services.
You agree to indemnify, defend, and hold harmless Gozaanu and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the App, violation of these Terms, or infringement of any rights of another party.
We reserve the right to terminate or suspend your account and access to the App at our sole discretion, with or without cause, and with or without notice, for any reason including, but not limited to, a violation of these Terms.
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or related to these Terms shall be resolved exclusively in the courts located in [Your Jurisdiction].
These Terms constitute the entire agreement between you and Gozaanu regarding the use of the App and Services, superseding any prior agreements or understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of Gozaanu to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
If you have any questions or concerns about these Terms or the App, please contact us at:
Gozaanu Customer Support
Email: support@gozaanu.com
